Contact Us

A considered, personal point of contact for all enquiries.

A Personal Studio, A Personal Service

Alterme Home is a one‑woman studio, and every enquiry is handled with care. Whether you have a question about fabrics, sizing, bespoke orders or delivery, I’m here to help.

Please use the contact details below or submit a message through the online form.

Customer Service Hours

Monday to Friday 9am – 5pm (UK time)

I always aim to reply within 2 working days. During busy periods, responses may take a little longer — this applies across email and social channels.

To ensure my reply reaches you, please add info@alterme.co.uk to your contacts so messages do not fall into junk or spam folders.

CONTACT INFORMATION

Product Queries & General Enquiries : Info@alterme.co.uk

Returns: Returns@alterme.co.uk

Order Updates & Customer Service: Help@alterme.co.uk

Trade: Trade@alterme.co.uk

Press: Pressenquiries@alterme.co.uk

Studio Location

Alterme Home Cotswolds, United Kingdom (Studio visits are not available at this time.)

Social Channels

You are welcome to reach out via Instagram, though email remains the most reliable way to contact the studio.

Before You Get in Touch

You may find the answer you need in: